This next category in the interview question basically gives the interviewer and idea on your skill set. I am assuming that the interviewers will be asking such question to narrow down the applicants depending on what they are looking for. Maybe they are needing someone who already have a background on the job and would need very minimal training and or supervision. Or maybe they are looking for someone who may not have the exact skill set but the applicant has a good grasp of the industry, Though he/she requires training but can learn quick and adjust quickly on the nature of tge job. Sometimes they are simply looking for someone that has zero knowledge on the industry but they can be trained and would be great at it. So this will all depend really on how you are going to sell your skill set, knowledge, background and your personality to the interviewer.
In this category they maybe asking you question like what kind of customer representative are you? Or how do you handle multiple task. How do you manage multiple task or multiple project.
For me, to answer these types of question, If they will ask me for HOW question like how do you handle multiple task, I would focus on the steps. I would say, "Having multiple task in a given work day is normal for me. So I would make sure that I will organize my to do list to make sure that all task are completed within day. I would list down all the task and I will categorize them to URGENT, NOT SO URGENT, CAN BE DONE LATER. And then I will put a timeline for each of the category. I would also take note on the task that needs to be deligated to other teams, task that needs collaboration in this way I can immediately assign those task while I am finishing other tasks as well."
I believe that by giving such an answer to the queston would give the impression to the interviewer that I can manage multiple task, I can collaborate and work well with other people and I am very well organized person.
